We exist to help people thrive
Proud to serve those
serving others
Pivot Group is the rural utility industry’s leading marketing and CX agency. We collaborate with people who are doing meaningful work in the communities they serve, and we come alongside them to help their organizations grow and thrive. In this partnership role, we help our clients define and live out their brands, tell their unique stories, and strengthen relationships with their customers.
Pivot was founded in 2004, and we’ve been growing ever since. The formula that drives our success is simple: hire talented people who care, and focus on helping our clients instead of making money off of them. Is there a better indicator of the value we provide than our very low client turnover rate? Most of our first clients are still our clients, and our retention rates blow the industry average out of the water.
We are a group of dreamers and hard workers who love telling our clients’ stories. We also love pizza. Because, pizza.
Our team
We are a bunch of adventure junkies, musicians, athletes, nerds, artists, hillbillies, and comedians who care (almost too deeply) about our coworkers and clients.
Care for all without condition.
Diversity, Equity, and Inclusion
At Pivot, all team members are welcome and cared for. All have an equal opportunity to advance, grow and thrive…
The values that drive us
Our company values guide our hiring, our conversations, and our daily work. Pivot seeks to:
Value people first
We believe that when we invest in building real relationships and demonstrate genuine concern for all people — teammates, clients and those our clients serve — good things will come.
Do the right thing
Demonstrating integrity in our interactions with teammates and clients is core to who we are. Our goal is to do the right thing in every situation. And when we don’t quite get it right, we act with humility and do what it takes to make it right.
Demonstrate fresh thinking
We provide the right blend of insights and inspiration our clients and teammates are looking for. We’re not content with the status quo, which is why we devote time to learning and professional development to keep fresh ideas flowing.
Get after it
We’re hungry to serve and work hard to create an experience that wows our clients and — just as importantly — generates results. We tackle projects head on, create amazing work and leave a lasting impact.
Have fun and laugh often
Professional doesn’t have to mean “stuffy.” We enjoy the people we work with, and look for opportunities to inject a bit of fun and share a laugh (or two or three) with our clients and teammates.