A drop of orange
goes a long way
Our à la carte services add a little flavor to your CX and Marketing
From boosting brand awareness to growing your revenue, you’ve got big goals. And we want to help you achieve them all.
Pivot is offering some of our most popular services à la carte to make it easier for our partners to take meaningful steps today toward a more successful tomorrow. Because we know it can be tough to fit big projects into an already full calendar. And like a dash of orange juice to your champagne, a little can go a long way.
Whether you’re looking to streamline customer journeys or turn up the heat on your marketing efforts, we’ll help you get a jump on your goals.
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Customer/Member Experience
We will walk your team through the customer journey mapping process, then ask them to rate key touchpoints on that journey. Through this session, you’ll identify gaps, points of frustration, and opportunities, giving you a clear pathway to improve your customers’ experience in the future.
You want a great customer experience and employee experience. But if you’re unsure where to start—or want to be certain that your current efforts are making an impact—we can help with that. Our CX/EX review process includes an employee survey and a list of recommendations to elevate your impact.
Marketing & Branding
Grounded in an analysis of your current market, and competitor and demographic research, Pivot will work with you to create a campaign plan and creative concepts that are on brand, customized to your organization, and have the versatility to remain relevant for the next 12+ months.
Is it time for a marketing check-up? We’ll put fresh eyes on your brand, messaging, campaigns, product positioning, and digital presence to see what’s working and where there’s room to grow. After meeting with your team and reviewing your current efforts, we’ll deliver a clear, actionable report highlighting your strengths, areas for improvement, and specific recommendations. We’ll also present the findings to your team in a collaborative session. Plus, we’ll discount up to 50% off the Comprehensive Marketing Review with an annual marketing retainer.
With this offering, we’ll analyze your existing marketing and brand materials to uncover your brand’s strengths and growth opportunities. You’ll receive an evaluation of your current brand positioning and actionable recommendations for enhancing your brand identity. As an added value, if you choose to pursue a complete brand architecture project with Pivot within 12 months, we’ll apply the full cost of this review toward your investment.
When was the last time your website went in for a check-up? Your website is a living, breathing entity that needs to be nurtured in order to succeed. With a website review, our team of designers and developers will run a series of manual and automated tests to give you a report on the overall health of your website. These tests can include a review of search engine optimization, design mobile responsiveness, site accessibility, technical performance, user journey and more. If you sign up for a new website, we’ll credit the web review cost to that project.
GSO Boost gets your website ready for the next evolution of search where AI is calling the shots. We’ll optimize your site health, markup, FAQ content, social presence, and more so you’re not just discoverable, you’re unmissable.
Let us help you kick-start your marketing planning by producing a competitive and demographic analysis for your markets. This information will help you differentiate, target, and refine your approach, ultimately increasing your chances of success in the marketplace.
Let’s make something great!
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à La Carte FAQs
Just in case we lost ya up there.
Pivot’s à la carte services let partners choose some of our most popular marketing and CX services individually. This makes it easier to take meaningful steps forward on smaller budgets and faster timelines, compared to our broader, more comprehensive programs.
Many à la carte services can launch within a few weeks, depending on your needs and our current schedule.
Absolutely! You can build on your à la carte services over time, or transition to a broader engagement when you’re ready (many offerings even offer discounts for larger projects!).
No. À la carte services are designed to be flexible, one-time projects or short-term engagements.
Yes! Even with à la carte services, you’ll work directly with our experienced team to get tailored recommendations and support.
We’re happy to help. Get in touch for a quick consultation, and we’ll talk through your goals and suggest the best next step.
Fill out the order form on this webpage to express interest! We’ll reach out ASAP to start your project.